Account and Data Deletion Request
This page explains how users of Monkey Escape, developed by GG KEY STUDIOS PTE. LTD., can request the deletion of their account and associated personal data.
How to Request Data Deletion
To request deletion of your account and all related data, please send an email to:
Email: [email protected]
Please include the following information in your request:
- Your in-game username
- The Google email address you used to sign in
- A clear statement that you want to delete your account and all associated data
What Data Will Be Deleted
Upon confirmation, the following data will be permanently deleted:
- Your user account
- Gameplay progress
- In-game settings
- Virtual currency and items
- Purchase history
- Match history
Timeframe
We will process your request within 7 business days.
Data That May Be Retained
Aggregated and anonymized analytics data may be retained for internal analysis, but this data cannot be used to identify you or link back to your account.
Need Help?
If you have any questions, contact us at [email protected]